BS TOURISM MANAGEMENT MAJOR IN TRAVEL OPERATIONS AND SERVICE MANAGEMENT
College of Tourism and Hospitality Management
BS TOURISM MANAGEMENT MAJOR IN TRAVEL OPERATIONS AND SERVICE MANAGEMENT
College of Tourism and Hospitality Management
PROGRAM RECOGNITIONS
PROGRAM DESCRIPTION
The BACHELOR OF SCIENCE IN TOURISM MANAGEMENT Major in Travel Operations and Service Management program covers the study of various components focusing on the management, operations and service delivery relevant to the travel and tourism industry. It encompasses technical, practical and professional learning and application of skills with respect to specific areas such as travel agency management, tour arranging and planning, travel industry operations and procedures, tourism marketing and promotion strategies, travel counseling, travel industry law, international and domestic operations, and travel and tourism policy.
Note: SHS graduates who do not come from ABM strand will need to take 15 units of Business Management Education (BME) courses.
CAREER OPPORTUNITIES
Reservation Agents
Research Analyst
Ground Handling Personnel
Flight Attendant
Training Staff
Customer Service Representative
Domestic Travel Counsellor
International Travel Counsellor
File clerks
Tour Planner
Tour Guide
Reservationist
Group Coordinator
Operations Employee
Travel Representative
Economic Development Specialist
Travel Promotions Staff
Public Information Officer
Public Relations Personnel
Communications Specialist
Travel Editor
Media Liaison
Media Specialist
Travel Photographer
Administrative Assistant
Information Specialist
Media Coordinator
Travel Writer
Package Tour Coordinator
Manager of Travel Literature
Chief of News and Information
Research Director
Ticketing Manager
Area Supervisor
Airline Purser
Airline Manager
Country Manager
Reservations Manager
Area Manager
Ticketing Manager
Product Development Manager
Director for Customer Care
Customer Service Quality Director
Manager of Travel Literature
Chief of News and Information
Tourism Center Director
PROGRAM CURRICULUM
FIRST YEAR (2 TERMS)
| Abbreviation | Description | Lec. Hrs. | Lab. Hrs. | Units | Pre-Requisites |
| COMP 101 | Introduction to Information System | 2 | 3 | 2 | |
| ENG 1 | Introduction to College English | 3 | 0 | 3 | |
| FIL 1 | Komunikasyon sa Akademikong Filipino | 3 | 0 | 3 | |
| HRM 106 | Food Sanitation & Safety Operation in Hotels and Restaurants | 3 | 0 | 3 | |
| PHIST | Philippine History | 3 | 0 | 3 | |
| SA | Socio-Anthropology | 3 | 0 | 3 | |
| TOUR 101A | Principles of Tourism | 3 | 0 | 3 | |
| THY 1 | Contextualized Salvation History | 3 | 0 | 3 | |
| TOTAL | 23 | 3 | 24 |
Second Term
| Abbreviation | Description | Lec. Hrs. | Lab. Hrs. | Units | Pre-Requisites |
| ENG 2 | Reading and Thinking Skills for Academic Study | 3 | 0 | 3 | ENG 1 |
| FIL 2 | Pagbasa at Pagsulat tungo sa Pananaliksik |
3 | 0 | 3 | FIL 1 |
| HRM 102B | Professional Cookery II | 2 | 6 | 4 | HRM 106 |
| MATH 100A | Business Math | 3 | 0 | 3 | |
| NS 103 | Environmental Science | 3 | 0 | 3 | |
| RC | Rizal Course | 3 | 0 | 3 | |
| TOUR 101B | Principles of Tourism II | 3 | 0 | 3 | TOUR 101A |
| THY 2 | Church and Sacraments | 3 | 0 | 3 | THY 1 |
| TOTAL | 23 | 6 | 25 |
SECOND YEAR (2 TERMS)
| Abbreviation | Description | Lec. Hrs. | Lab. Hrs. | Units | Pre-Requisites |
| ACCT 100 | Basic Accounting | 3 | 0 | 3 | MATH 100A |
| BA 100 | Principles of Organization and Management | 3 | 0 | 3 | |
| ENG 4 | Oral Communication in Context | 3 | 0 | 3 | ENG 1, ENG 2 |
| HRM 116 | Hotel Operations and Administration | 3 | 0 | 3 | HRM 106, TOUR 101 A, TOUR 101 B |
| LIT 102A | Philippine Literatures | 3 | 0 | 3 | |
| PGC | Philippine Government and Constitution | 3 | 0 | 3 | |
| PHL 5 | Christian Ethics | 3 | 0 | 3 | THY 1, THY 2 |
| TOUR 113 | Domestic Tourism | 3 | 0 | 3 | TOUR 101 A, TOUR 101 B |
| TOUR 125 | World Tourism, Geography, and Culture | 3 | 0 | 3 | TOUR 101 A, TOUR 101 B |
| TOTAL | 27 | 0 | 27 |
Second Term
| Abbreviation | Description | Lec. Hrs. | Lab. Hrs. | Units | Pre-Requisites |
| MIS | Management Information Systems | 2 | 6 | 3 | COMP 101 |
| PSY 1 | General Psychology | 3 | 0 | 3 | |
| SCL 3 | The Social Teachings of the Church | 3 | 0 | 3 | PHL 5, THY 1, THY 2 |
| TQM | Total Quality Management | 3 | 0 | 3 | BA 100 |
| TOUR 103 | Tour Guiding | 3 | 0 | 3 | TOUR 101 A, TOUR B, TOUR 113 |
| TOUR 105 | Transportation Management | 3 | 0 | 3 | |
| TOUR 115 | Legal Policy Issues in Hospitality & Tourism | 3 | 0 | 3 | TOUR 101 A, TOUR 101 B |
| TOUR 126 | Cultural and Heritage Tourism | 3 | 0 | 3 | PHIST, TOUR 101 A, TOUR 101 B, TOUR 113, TOUR 125 |
| TOTAL | 23 | 3 | 24 |
THIRD YEAR (2 TERMS)
| Abbreviation | Description | Lec. Hrs. | Lab. Hrs. | Units | Pre-Requisites |
| ENG 3 | Academic Writing Skills | 3 | 0 | 3 | ENG 1, ENG 2 |
| HRM 117 | Human Resource Management for Hospitality & Tourism Industry | 3 | 0 | 3 | BA 100 |
| IE 210 | Financial Management | 3 | 0 | 3 | ACCT 100, BA 100, MATH 100A |
| PDSR | Personality Development and Social Relations in Hospitality | 3 | 0 | 3 | |
| PHL 2 | Logic | 3 | 0 | 3 | |
| TOUR 107 | Tour & Travel Operations Management | 3 | 0 | 3 | TOUR 101 A, TOUR 101 B, TOUR 113, TOUR 125 |
| TOUR 116 | Eco-Tourism | 3 | 0 | 3 | NS 103, TOUR 101A, TOUR 101B, TOUR 115, TOUR 125 |
| TOUR 127 | Air, Sea, and Land Travel Sales and Management | 3 | 0 | 3 | TOUR 101A, TOUR 101B, TOUR 115, TOUR 125 |
| TOTAL | 24 | 0 | 24 |
Second Term
| Abbreviation | Description | Lec. Hrs. | Lab. Hrs. | Units | Pre-Requisites |
| MATH 103 | Probability and Statistics | 3 | 0 | 3 | |
| TOUR 117 | Airline Operations and Computer Reservation System | 1 | 6 | 3 | COMP 101, MIS, TOUR 101A, TOUR 101B |
| TOUR 119 | Meetings and Events Management | 4 | 0 | 4 | ACCT 100, BA 100, IE 210, TOUR 101A, TOUR 101B, TQM |
| TOUR 128 | Entrepreneurship & Business Planning in Hospitality and Tourism | 3 | 0 | 3 | ACCT 100, BA 100, IE 210, TOUR 101A, TOUR 101B, TQM |
| TOUR 129 | International & Domestic Tour Planning, Packaging, and Pricing | 3 | 0 | 3 | TOUR 101A, TOUR 101B, TOUR 113, TOUR 125, TOUR 127 |
| TOUR 130 | Tourism Planning and Development | 3 | 0 | 3 | TOUR 101 A, TOUR 101 B, TQM |
| TOUR ENG1 | Tourism and Hospitality English | 3 | 0 | 3 | ENG 1, ENG 2, ENG 3, ENG 4 |
| TOTAL | 20 | 6 | 22 |
FOURTH YEAR (3 TERMS)
| Abbreviation | Description | Lec. Hrs. | Lab. Hrs. | Units | Pre-Requisites |
| ETAR | Economics with Taxation and Agrarian Reform | 3 | 0 | 3 | |
| HUM 1 | Art, Man, and Society | 3 | 0 | 3 | |
| LIT 101A | World Literatures | 3 | 0 | 3 | |
| SCL 9 | Marriage and Family | 3 | 0 | 3 | PHL 5, THY 1, THY 2 |
| TOUR 120 | Recreational Travel and Tour Management | 3 | 0 | 3 | BA 100, TOUR 101A, TOUR 101B, TOUR 128, TOUR 130, TQM |
| TOUR 121 | Marketing Management in Hospitality and Tourism | 3 | 0 | 3 | BA 100, TOUR 101A, TOUR 101B, TOUR 127 |
| TOUR 124 | Tourism Research | 3 | 0 | 3 | ENG 3, ENG 4, MATH 103, TOUR 101A, TOUR 101 B, TOUR 130 |
| TOUR 131 | Tourism and Hospitality Ethics | 3 | 0 | 3 | PHL 5, TOUR 101A, TOUR 101B |
| TOUR ENG 2 | Tourism and Hospitality English II | 3 | 0 | 3 | ENG 1, ENG 2, ENG 3, ENG 4, TOUR ENG 1 |
| TOTAL | 27 | 0 | 27 |
Second Term
| Abbreviation | Description | Lec. Hrs. | Lab. Hrs. | Units | Pre-Requisites |
| PRACT-HT | Hospitality and Tourism Internship | TOUR 101A, TOUR 101B, TOUR 103, TOUR 107, TOUR 113, TOUR 115, TOUR 116, TOUR 119, TOUR 125, TOUR 126, TOUR 127, TOUR 128, TOUR 129, TOUR 130 | |||
| TOTAL | 0 | 0 | 0 |
Special Term
| Abbreviation | Description | Lec. Hrs. | Lab. Hrs. | Units | Pre-Requisites |
| FRENCH 101 | Elementary French | 3 | 0 | 3 | |
| FRENCH 102 | Intermediate French | 3 | 0 | 3 | FRENCH 101 |
| FRENCH 103 | Advanced French | 3 | 0 | 3 | FRENCH 102 |
| GERMAN 1 | German I | 3 | 0 | 3 | |
| GERMAN 2 | German II | 3 | 0 | 3 | GERMAN 1 |
| GERMAN 3 | German III | 3 | 0 | 3 | GERMAN 2 |
| TOTAL | 18 | 0 | 18 |
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Mr. Eric L. Dimar, MA, RPm, RGC
Assistant Director
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